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- Define: “Define the term ‘all-inclusive package’ in the context of tourism.”
- Describe: “Describe the process for checking in at a hotel.”
- Explain: “Explain how hotel ratings are determined.”
- Compare: “Compare and contrast the amenities offered by a resort versus a hotel.”
- Contrast: “Contrast the differences between a boutique hotel and a chain hotel.”
- Analyze: “Analyze the impact of social media on the tourism industry.”
- Evaluate: “Evaluate the effectiveness of a hotel’s customer service training program.”
- Critique: “Critique a hotel’s website design and suggest improvements.”
- Demonstrate: “Demonstrate how to prepare a popular local dish for guests.”
- Show: “Show how to properly fold hotel towels.”
- Illustrate: “Illustrate the proper way to set a table for a formal dinner event.”
- Teach: “Teach basic greetings and phrases in a foreign language for hospitality staff.”
- Train: “Train new front desk employees on how to handle difficult guests.”
- Instruct: “Instruct housekeeping staff on how to properly clean and disinfect guest rooms.”
- Guide: “Guide guests on the different tourist attractions available in the city.”
- Direct: “Direct guests to the nearest transportation hub.”
- Navigate: “Navigate guests to their booked activities within the resort.”
- Assist: “Assist guests with luggage handling and storage.”
- Recommend: “Recommend local restaurants or cafes to guests looking for dining options.”
- Suggest: “Suggest popular tourist spots for guests looking for sightseeing opportunities.”
- Advise: “Advise guests on the best way to travel between destinations within the city.”
- Inform: “Inform guests of local events happening during their stay.”
- Notify: “Notify guests of any changes to their travel plans or hotel bookings.”
- Remind: “Remind guests of hotel policies such as check-in and check-out times.”
- Confirm: “Confirm the details of a guest’s reservation or booking.”
- Arrange: “Arrange transportation for guests to and from the airport.”
- Coordinate: “Coordinate with event planners for successful execution of a conference or banquet.”
- Schedule: “Schedule housekeeping staff to clean guest rooms based on occupancy.”
- Plan: “Plan a tour itinerary for guests visiting the city for the first time.”
- Organize: “Organize a hotel-wide team building activity for staff to improve teamwork skills.”
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